ABOUT US Board Strategic Plan Touchstone Institute’s Board of Directors govern our corporation by setting strategic direction, monitoring fiscal health, and overseeing the organization’s performance in fulfilling the mission: To excel in providing competency assessment and education services that meet professional and societal needs. In the Fall of 2021, the Board worked with a facilitator to create a Strategic Plan for 2022-25. The new three-year plan with four priorities was approved on February 3, 2022. The Four Priorities 1. Engage and Empower Staff Indicators of Success Expand Staff feel that they are able to contribute effectively to the organization’s mission and that their value is recognized fairly and objectively Employees are well skilled and supported to adapt to evolving industry trends through ongoing learning to develop unique expertise Goals Expand Develop succession plan for Senior Leaders, Directors and SME’s Develop and implement a comprehensive Diversity Equity Inclusion and Access (DEIA) strategy Identify the learning and development needs of staff to ensure business needs and goals are met Identify and develop a plan to address issues of staff disengagement Develop a Recruitment and Retention Plan Develop a plan for hybrid/remote work 2. Build and Enhance Strategic Relationships Indicators of Success Expand Key Stakeholders recognize Touchstone Institute as a “solution focused” organization Key Partners and Stakeholders promote and support Touchstone Institute services Goals Expand Identify key partner and stakeholder relationships to identify new opportunities in Health Human Resources Develop a marketing and engagement plan to promote awareness of Touchstone Institute's brand Enhance government relations 3. Evolve Touchstone Institute's Business as a Key Contributor to the Provision of Health Human Resources Indicators of Success Expand Capacity is increased to assess and prepare healthcare professionals in their journey towards competent service in the healthcare delivery system Goals Expand Review programs and service mix for appropriateness and expand, reduce, consolidate as needed Develop and extend Touchstone Institute's reputation as a virtual remote provider at a national level Align the brand to the new priorities to expand our reach Create a Business Development plan/strategy Secure new funders/clients and maximize revenue from existing funders and clients 4. Ensure Technology and Analytics Drive Informed Decision Making and Program Delivery Indicators of Success Expand Touchstone Institute is recognized by key stakeholders as a technology driven and data informed enterprise Goals Expand Develop a comprehensive and integrative IT strategy building on existing knowledge and infrastructure Formulate the more detailed Implementation plan Implement the IT Strategy Review the impact of technology analytics on service delivery and decision making Use global data for senior leadership decisions regarding proposals, and spending ensuring accountability Identify and elevate Tech Champion of Touchstone Institute – our “voice” The four priorities each have success indicators and goals. A Strategic Plan Implementation Team is identifying, actions, deliverables, accountabilities, and timelines to achieve each goal.