Privacy and Security
Touchstone Institute is committed to providing online privacy and security to users of its Site and takes precautions to protect our users’ information. Sensitive information provided on a registration or order form is encrypted during the transmission and maintained in a secure database. While reasonable efforts are made to ensure the confidentiality of information submitted to this Site, Internet email and web sites are vulnerable to interception, forging and unauthorized access. Touchstone Institute cannot and does not make any representation, warranty or promise concerning the interception by third parties of your personal or other information. Touchstone Institute will not be responsible for any damages you may suffer as a result of or in connection with the transmission of any information from or to this Site. Should you decide to transmit information using the Site, you do so at your own risk.
We use web analytics service providers (i.e. Google Analytics) to collect data regarding use of our website and online services and to analyze it for the purpose of improving and streamlining use. Information collected and used for web analytics includes your IP address, the date and time of the request, the browser used, the page visited and the referral website.
While an IP address does not identify an individual on its own, it could be connected with other information to identify an individual, such as with the assistance of your Internet Service Provider.
You may opt out of being tracked by Google Analytics by disabling or refusing the cookies or by using the Google Analytics Opt-Out Browser Add-On (https://tools.google.com/dlpage/gaoptout). For further information about Google Analytics, please refer to the Google Analytics Terms of Service (https://www.google.ca/analytics/terms/us.html).
Data collected for Web analytics purposes may be stored and processed outside of Canada. Personal information stored outside Canada may be subject to different laws than those in Canada and may be accessible to law enforcement agencies outside of Canada where permitted by law.
Third Party Platform Advertising
We may collect information about your interests, demographics, and behaviour. This information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant provider’s platform and you should consult the third party’s help/support centre for more information.
Code & Password
Candidate code number and password
Any candidate ID number, password, or other personal identification number assigned to applicants of Touchstone Institute examinations is an important piece of information and could be linked to personal information. Applicants are responsible for maintaining the confidentiality of their candidate ID number, password, or other personal identification number at all times, and must notify Touchstone Institute immediately of any need to change or deactivate such code or number.
Links to other web sites may appear in Touchstone Institute’s Site for your convenience. Touchstone Institute is not responsible for the content or privacy practices of such other sites. This privacy statement applies solely to this Site.
All information on this Site is copyrighted by Touchstone Institute or other contributors. None of the information may be reproduced, republished or disseminated in any manner or form without the prior written consent of an authorized representative of Touchstone Institute. Touchstone Institute hereby grants you a limited licence to display or print a single copy of the materials accessed by you on this Site solely for your personal, non-commercial use. You may not sell or modify the materials or reproduce, display, publicly perform, distribute or otherwise use the materials, or any part thereof, for any public or commercial purpose.
Certain words, phrases, names, designs or logos used on the Site may be protected as trademarks, service marks or trade names of Touchstone Institute or other entities. Nothing contained on this Site should be construed as granting any licence or right to use any trademark, logo, or design displayed on this Site without the express written permission of Touchstone Institute or the respective owner.
Restrictions on Use
Limitation of Liability
Although Touchstone Institute endeavours to maintain accurate and up-to-date information on our site, Touchstone Institute cannot and does not guarantee the accuracy of any of the information contained on or through the site, and Touchstone Institute reserves the right to update the information as necessary. Access to and use of this site are at your own risk. Under no circumstances shall Touchstone Institute or its officers, directors, employees, or agents be liable for any loss, damage, liability or expense incurred or suffered that is claimed to have resulted from the use of this site, including, without limitation, any fault, error, omission, interruption or delay with respect thereto. Under no circumstances, including but not limited to those arising from contract, tort (including negligence) or any other theory of liability, shall Touchstone Institute be liable for any direct, indirect, incidental, special or consequential damages, even if Touchstone Institute has been advised or should have known of the possibility of such damages.
This site and the materials contained on or through this site and any products or services for sale on this site are provided “as is” and “as available” without any representation, warranty or condition of any kind, express or implied, including without limitation representations, warranties or conditions of merchantability, fitness for a particular purpose and non-infringement. Touchstone Institute does not warrant the quality, accuracy or completeness of any information on the site. The site may contain inaccuracies or typographical errors. Touchstone Institute does not represent or warrant that access to this site or any sites linked to this site will be uninterrupted, that this site will operate error-free, that defects or errors in the site or the materials will be corrected, or that this site or the materials or products or services available herein are free of computer viruses or other harmful components. You acknowledge and agree that you are using the site at your own risk and liability. This site or any portion thereof may be unavailable at any time.