Human & Financial Resources
Adapting to remote work and reduced revenue
Dedicated Staff
Touchstone Institute staff adapted seamlessly to working remotely. With cancellations due to the pandemic, attention turned to Future Proofing projects revealing the project planning, problem solving, and creative ingenuity of our teams. The work was not easy, and given the pandemic backdrop, staff accomplishments were laudable.
The Safety Squad, a CEO led team with Health and Safety and Communications membership, met daily at the start of the pandemic and weekly thereafter. This group made decisions on exam and program cancellations, safety protocols, and supported staff work from home requirements. In addition, a communication strategy with regular Town Halls was put in place. The Town Halls, on Zoom, featured themes dealing with the effects of COVID-19 on mental health, department-specific Future Proofing innovations, and staff pulse surveys. This ensured that staff could voice their concerns and felt well connected to decisions being made by the Leadership team.
Knowledge Sharing
Plans were initiated for a virtual symposium, but abandoned as work on Future Proofing was prioritized. With conferences largely cancelled there were fewer opportunities to share knowledge and experiences with others.
Grossutti, D., Tweedie, G., & Johnson, R. C.. (2020) Apples to Oranges: IEN Performance on Two Language Proficiency Exams Approved for Professional Registration. National Conversation of IENs and IEN Partners.
Ramlogan, A., Gallo, J., & Huszar, K.. (2021) Communication through Simulation: Developing a Curricular Program for Internationally Educated Health Professionals. Association of Standardized Patient Educators (ASPE)
Strachan, A. (2020) CELBAN: Assessing Professional Level Listening Skills. CELBAN Webinar for Stakeholders.
Wang, P., Coetzee, K. ., Strachan, A., Monteiro, S., & Cheng, L. . (2020). Examining Rater Performance on the CELBAN Speaking: A Many-Facets Rasch Measurement Analysis. Canadian Journal of Applied Linguistics, 23(2), 73–95.
2020-21 Financial Performance
CONSOLIDATED STATEMENT OF OPERATIONS
| YEAR END MARCH 31 | ||
|---|---|---|
| REVENUES | ||
| Funding from Ministry of Health and Long Term Care | 6,458,647 | 6,672,114 |
| Funding from Ministry of Labour Training and Skills Development | 343,706 | 366,378 |
| Exam fees, development and application fees | 733,907 | 3,596,037 |
| Other revenues | 671,053 | 25,818 |
| Amortization of deferred capital funding | 190,006 | 195,960 |
| [empty] | 8,397,319 | 10,856,307 |
| EXPENSES | ||
| Examiners and support staff | 730,564 | 2,550,425 |
| Employees salaries and benefits | 3,817,101 | 3,864,074 |
| Facility rental and occupancy | 1,891,899 | 1,924,449 |
| Bursaries paid out | 279,000 | 285,000 |
| Clinical funding transfers | 477,470 | 483,285 |
| Professional fees | 73,708 | 82,487 |
| Other operating expenses | 859,195 | 1,280,987 |
| [empty] | 8,128,937 | 10,470,707 |
| [emptyrow] | ||
| Excess of Revenues over Expenses | 268,382 | 385,600 |
| Receivable from (Repayable to) Ministry of Health and Long Term Care | - | (24,640) |
| Net Excess of Revenue over Expenses | 268,382 | 360,960 |
© 2021 Touchstone Institute
