Touchstone Institute Registration Portal Guide

This page has been developed to support users of Touchstone Institute’s Registration Portals.  A link to a more fulsome guide can be found at the bottom of this page.

Portal Activation Code Email From Touchstone Institute

Once a referral is sent to Touchstone Institute from the regulator, you will receive an email containing an activation code. Copy the activation code and click the button. You will be taken to a page to enter your activation code.  Do not forward this email to anyone else as the code is unique to the user and will not work for anyone else.

portal login page

Complete Your Registration Profile

Once your code is activated, you will enter the registration portal, where you will be required to:

  1. Complete your registration profile. Fill in all mandatory fields and upload a photo following the instructions below.
  2. Your name, email address and registration number are prepopulated fields. This information is provided to us by the regulator and cannot be modified.
  3. If this information is not correct, contact us at exams@tsin.ca
  4. Create a password

We understand that some of you may have already created a profile in the old portal, but we cannot transfer information so you will need to complete a new profile.


People at a desk

How To Register for An Exam When Registration Is Open

To register for an examination, you must complete your registration profile.  It is recommended that you do this prior to registration day.

  1. Sign into the portal using your email address and the password you created.
  2. If you have forgotten your password, you can click on forgot password.
  3. If you are accessing the portal for the first time, you will need the activation code to set up your profile before you can register.
  4. Register and pay for an available examination.  Payment is managed by Moneris Payment Processing.  You will have 15 minutes to complete your payment.  Have a valid method of payment (credit card) available at the time of registration.
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